Company Information

Greenoutput Private Limited (hereinafter referred as “The Company”) is the owner of brand www.sattve.com and sattve mobile app (hereinafter referred as “The site”). Company is private limited company registered under companies Act 2013 having Head office at “The Hive”, VR Bengaluru, Plot No 11B, Survey No. 40/9, Devasandra Industrial Area, 2nd Stage, K.R. Puram Hobli, Bangalore 560048 India and being visitor of the site must read term & condition and privacy policy and user shall be deemed to be agreed with term & condition and privacy policy.

Overview of Services

The company is providing the mobile based platform to farmers and consumers using which farmers can post their produce at a price fixed by government and consumers can buy them at a very fair price compared to the retail shops.

Eligibility of User

The user of the site must be competent to enter in to contract as per Contract Act 1872. Persons below the age of 18 year, un-discharged insolvent and who had applied for insolvent are not eligible to use the site. Although a minor may use site only in supervision of his/her parent or legal guardian who are agreed with term & condition of site. Any order made by minor or competent person by violating the term & condition shall not be eligible to make any compliant against the company and also company shall not be liable for loss or damage caused to minor.

Licence and Site Access

The Company grants you a limited sub-license to access and make personal use of the Site, but not to download (other than page caching) or modify it, or any portion of it, except with express prior written permission of the Company. Such limited sub – license does not include/permit any resale or for the purpose of commercial use of the site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the site or its contents; any downloading or copying of information for the benefit of another third parties; or any use of data mining, robots, or similar data gathering and extraction tools. The site or any portion of the site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise use for any commercial purpose without express prior written permission of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the site or of the Company and its affiliates without the express prior written permission of the Company. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express prior written permission of the Company.

Registration Requirement

All the user shall have to create account on the site by providing their correct detail/ information and while placing any order on the site user shall login their account. The user shall be deemed to be agreed with term & condition, to receive promotional communication , newsletter after registration. The user may unsubscribe such promotional communication and newsletter by unsubscribing from account or in any other way as provided.

Pricing of Product

Price of the product listed on the site will be based on MRP and in case of missing of MRP then the price shall be decided by the company. Price mentioned on the site will be charged on delivery of the product. In case of change in price either reduction or appreciation, after order, no additional amount shall be charged or refunded at the time of delivery of product.

Cancellation of Order

The customer may cancel his order at any time but before specified date either by login account or by calling to our executive and payment made, if prepaid, shall be refunded to customer in wallet. In the case customer place order with view of defeating the term & condition or by fraudulent activities then the company reserve sole discretion to cancel the order and customer account shall be blocked for any access of the site. The company maintain list of customer did fraudulent activities by using the site.

Return and Refund Policy

The customer are entitled to return the product if found defective or unfit or damaged or quality issues or freshness at the time of delivery and amount prepaid, if any, shall be credited to the customer's account or card or other mode of payment which is used at the time of purchase.

Agree and Confirm

I / we being the user / customer are agreed that
Will provide correct and true information whenever asked by the company. The company reserves the right to update, validate the information provided by the customer. Later on, if information found untrue either in whole or in part then company has sole discretion to reject the registration and may ban for further access of site
1. Will provide full correct and complete address at which delivery of the product can be taken
2. Will check the product description and by placing an order for a product and agreed to be bound by term & conditions.
3. Will use the services of website for lawful purpose only and by complying all applicable laws.
4. In the event of non-delivery of product due to wrong name, address, information then any extra cost incurred for redelivery of product shall be claimed by the company.

Site Shall not be Used for Following Purpose

The user are strictly prohibited for the use of site for the following purposes namely
1. Gaining of unauthorised access of computer system.
2. Breach of privacy policy.
3. Illegal purpose.
4. Disrupting of site and content or product listed on site.

Colour of Products

The company have made best effort to display the actual colour, size and shape of the product however the actual shape, size and colour appearing on the site may differ on mobile and computer and may also differ due to screen resolution and thus the company do not provide any guarantee for difference of colour, shape, size of the product.

Modification in Terms and Condition of Services

The company reserves the right to amend, modify, change and alter the terms & conditions of use of site even without prior notice to user. The user can access updated terms & conditions at any time by accessing the site. In case of disagree with the revised or updated terms & conditions the user may discontinue and if user continue then it shall be deemed that user are agreed with the revised or updated terms & conditions and shall be abide by the revised or updated terms & conditions.

Applicable Laws and Jurisdictions

Any dispute arise, on account of terms & conditions or privacy policy or otherwise, between the parties shall referred to arbitration and arbitration shall be constructed in accordance with the Arbitration and Conciliation Act 1996. An Independent arbitrator shall be appointment by the company and his decision shall be final and binding on parties of dispute.
Court situated at Bangalore shall have exclusive jurisdiction to proceeding.

Review and Feedback

Any comments, reviews, suggestions (hereinafter referred as “comment”) submitted on the site shall be the property of the company and the company has right but not an obligation to review, edit, remove comment submitted on the site. The company will review such comment from time to time either on regular basis or at certain time interval. The user commenting on the site is granting a right to the company to use name mentioned in comment and the user hereby also agreed that he/she shall be sole responsible for the content of comment. The company is not and shall not be responsible for any comment submitted by the user
The company is not and shall not be under an obligation to maintain list comment, to pay compensation for comment and to respond the comment. Further the user hereby agreed that will not infringe any right or policy and personal right and his comments will not include any abusive language, unlawful, obscene material, virus, and any solicitation .
The user hereby further agreed that in the event of infringement or violation of any right or policy he shall indemnify to the company for the loss caused or suffered by the company.

Copyright and Trademark

The company and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on the Site. Access to the site does not grant and shall not be deem as conferring upon anyone any license under any of the company or any third party's intellectual property rights. All rights, including copyright, in the site are owned by the company. Any use of the site or its contents, including copying or storing it or them either in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of the company.

The user may not modify, distribute or re-post anything on the site for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of the company, its affiliates, its partners or its suppliers. All other marks are the property of their respective other companies. No trademark or service mark license is granted in connection with the materials contained on the Site. Access to or use of the Site does not authorize anyone to use any name, logo or mark in any manner.

References on the site to any names, marks, products or services of any third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply the company endorsement, sponsorship or recommendation of the third party, information, product or service.
The company is not responsible for the content of any third parties sites and does not make any representations regarding the content or accuracy of material on such sites. If user decide to link to any such third parties websites, you do so entirely at your own risk and cost.

Objectionable Material

The user understand that by using the site or any service provided on the site, the user may face content that may be deemed to be offensive, objectionable, indecent which may or may not be recognize as such. The user agree to use site and services listed on the site at own sole risk and responsibility and that to the fullest extent permitted under applicable law, the Company and its affiliates shall have no liability to you for any content that may be deemed offensive, indecent, or objectionable to you.

Indemnity

You agree to indemnify to the company, its director, employees, officer, agent and their legal successors including legal attorney for the losses, liabilities, claims, damage, cost including legal fee on account of claims based upon a breach of any warranty, representation or undertaking in this User Agreement, or arising out of a violation of any applicable law (including but not limited in relation to intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights). This clause shall survive the expiry or termination of this User Agreement.

Termination of Agreement

The user agreement is effective and shall be operative unless terminated by user or the company. The user may terminate this agreement at any time provided that user discontinue use of the site. The company may terminate this agreement at any time even without prior notice to user and deny access to the site. There will be no liability on the company for termination of user account.
Termination of this agreement shall not waive-off or cancel your liability to pay for the product already ordered and further will not affect any other liabilities arisen pursuant to this agreement.

Privacy Policy

Collection, Storage and Use of Information Related to User

Collection and storage of user related information will be part of user registration which may include but not limited to Name (including first and last name), Date of Birth, Gender, Occupation, Mail Id, Alternate mail id, Mobile number, Alternate mobile number, Permanent address, Postal Address.

Method and Procedure of Collection of User Information

The company will collect personal identifiable information about user only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. The company is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

Use of Information Collected from User

The company will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. The company will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. The company also collect such information from time to time and use of such information that we consider necessary for reaching efficient and safe experience, customized to your needs including:
1. To provide you better services opted for by you.
2. To communicate necessary product / services from time to time.
3. To provide a quality customer care services.
4. To comply with the money laundering Act.
5. To comply with the applicable laws and regulation.
6. To provide you information about our new offer, product, update, promotions that we believe would be in interest of you.

Sharing of Information

The company will not use your financial information (such as bank detail, credit card detail, debit card detail) for any purpose other than to complete a transaction with you. the company does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to any third parties. In cases where it has your permission to provide products and/or services you have requested and such information is necessary to provide these products or services the information may be shared with our (Greenoutput Private Limited) associates and partners. The company may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary.

Correction or Updation of Information

The user are allowed to update or correct information on time to time by login in to user account and in the event of loss of credential detail user can mail us on pritysingh@sattve.com

Updation of Privacy Policy

The company reserved the right to update policy at any time and updated policy shall be effective as soon as update on the site.